Contact Locket Encrypted Messenger

1. Support & General Inquiries

For troubleshooting, technical questions, bug reports, and general feedback:

• Email: support@locket.im
• GitHub Repository: Open an issue or discussion on our official repository.
• In-App Feedback: Use the feedback tool in settings directly from your active session.

2. Privacy & Data Requests

Because Locket operates on a client-side encrypted architecture with a blind signaling relay, we do not store, possess, or index any plaintext communications, identity tables, or IP browsing histories. There is no personal data to retrieve, export, or erase.

3. Security Vulnerability Disclosures

Security researchers can report findings to security@locket.im. Please provide reproduction steps and proof-of-concept without exposing end-user communications or exploiting live traffic.

4. Response Times & Operating Hours

• General support inquiries: Within 2 to 5 business days.
• Critical security disclosures: Initial triage within 24–48 hours.
• Operating Location: Digital distributed team, headquartered in India (IN).